Our Commitment to Your Privacy

At THYNK, we value your trust and are dedicated to safeguarding your privacy. This Privacy Notice (“Notice”) explains how we collect, use, and protect information gathered from users of our website, as well as any other websites, mobile applications, or online services that link to this Notice (collectively, the “Site”). It also covers information from our current, former, and prospective clients, partners, and individuals who engage with our services or communicate with us. This Notice outlines our privacy practices, but please note it applies solely to THYNK's own processing of personal data and does not extend to third-party websites or services.

Our goal is to provide transparency about how we handle your personal data—information that identifies you, such as your name, email, or other details (referred to as “Personal Data”). We encourage you to read this Notice carefully to understand our practices. If you disagree with these policies, we kindly ask that you refrain from using our Site or services. By accessing our Site or engaging with our services, you acknowledge and agree to the terms of this Privacy Notice.

Scope of This Notice

This Privacy Notice applies to Personal Data we collect through:

• Our Site: Including our site and related digital platforms.
• Our Services: Such as brand strategy, digital marketing, AI solutions, and technical operations provided to clients.
• Communications: Interactions via email, phone, or other channels with our team.

It does not cover the practices of third-party websites, applications, or providers linked from our Site, nor does it apply to job applicants, employees, or contractors, who are subject to separate privacy policies. Where we process Personal Data on behalf of clients (e.g., as part of our technical marketing or data analytics services), we do so under their instructions and in accordance with their privacy policies, acting as a processor rather than a controller.

We may update this Notice periodically. Changes will be reflected by revising the “Last Updated” date below. Your continued use of our Site or services after updates signifies your acceptance of those revisions. For your security, note that THYNK will never request sensitive information like passwords or credit card details via unsolicited communications.

Last Updated: April 1, 2025

What Personal Data Do We Process?

We collect various types of Personal Data depending on how you interact with us. Here’s what we may gather:

• Contact Information: Name, email address, phone number, or mailing address provided when you reach out, sign up for newsletters, or engage with our services.
• Usage Data: Information about your activity on our Site, such as IP address, browser type, pages visited, and time spent, collected via cookies and similar technologies.
• Service-Related Data: Details shared when you use our offerings, like project preferences, business goals, or feedback.
• Client Data: Information we process on behalf of clients to deliver services, such as customer insights or campaign metrics, handled per client agreements.

We collect this data when you:

• Visit our Site or use our services.
• Contact us via forms, email, or phone.
• Engage with our marketing campaigns or events.
• Provide it as part of a client relationship.

Why We Process Personal Data

We use Personal Data for specific purposes, grounded in legal bases where applicable (e.g., under GDPR or similar laws):

• To Provide and Improve Services: Deliver our offerings, respond to inquiries, troubleshoot issues, and enhance Site functionality (Legal basis: contract performance, legitimate interests).
• To Communicate: Share updates about services, respond to requests, or send promotional materials (with your consent where required) (Legal basis: consent, legitimate interests).
• To Analyze and Optimize: Understand usage trends, improve user experience, and develop data-driven solutions (Legal basis: legitimate interests).
• To Ensure Security and Compliance: Prevent fraud, protect our systems, and meet legal obligations (Legal basis: legal obligation, legitimate interests).
• Client Support: Process data as instructed by clients to fulfill our services, such as campaign analytics or customer insights (Legal basis: contract performance).

Where consent is required, you may withdraw it at any time by contacting us (see “Contact Us” below).

How We Share Personal Data

We do not sell or rent your Personal Data. However, we may share it in these cases:

• With Service Providers: Trusted third parties (e.g., hosting providers, analytics tools) process data on our behalf under strict confidentiality agreements.
• With Affiliates: Within the THYNK group to support service delivery.
• For Legal Reasons: When required by law, regulation, or legal process, or to protect our rights, safety, or property.
• With Your Consent: For specific purposes you approve, such as joint marketing initiatives.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, where data may be transferred subject to this Notice.

Client Data processed on behalf of clients remains under their control and is shared only as they direct.

Cookies and Tracking Technologies

We use cookies, pixels, and similar tools to enhance your experience, analyze Site usage, and deliver tailored content. These may include:

• Essential Cookies: Necessary for Site functionality.
• Analytics Cookies: To track performance and trends.
• Marketing Cookies: To personalize ads or offers.

You can manage cookie preferences via your browser settings, though disabling them may affect Site performance. For details, see our Cookie Policy (coming soon).

Your Rights and Choices

Depending on your location (e.g., under GDPR, CCPA, or similar laws), you may have rights such as:

• Access: Request a copy of your Personal Data.
• Correction: Update inaccurate information.
• Deletion: Ask us to erase your data, subject to legal exceptions.
• Objection: Opt out of certain processing, like marketing.
• Portability: Receive your data in a structured format.

To exercise these rights, contact us (see below). We do not currently respond to “Do Not Track” browser signals, but we’ll update this Notice if that changes. California residents can learn more about CCPA rights at https://oag.ca.gov/privacy/ccpa.

Data Security

We prioritize your data’s safety with robust measures, including encryption, access controls, and regular security reviews. However, no system is infallible, and we work diligently to minimize risks of unauthorized access, loss, or disclosure.

International Data Transfers

THYNK operates globally, so your Personal Data may be transferred to and processed in countries outside your region (e.g., the U.S.), where data protection laws may differ. We ensure compliance with applicable frameworks (e.g., EU Standard Contractual Clauses) to protect your data during transfers.

Retention of Personal Data

We retain Personal Data only as long as necessary for the purposes outlined here, or as required by law. Retention periods depend on the data’s purpose—e.g., client project data is kept per contract terms, while marketing data may be retained until you opt out.

Third-Party Links

Our Site may link to external websites. We’re not responsible for their privacy practices, so please review their policies before engaging with them.

Contact Us

Questions, concerns, or requests about this Notice or your Personal Data? Reach out to us:

• Email: contact@digisignals.com
• Phone: (415) 494-7564
• Mail: 2018 156th Ave NE, Bldg F. Suite 100 Bellevue WA 98007